Privacy Policy
Last Updated: March 2026
At SudhStore, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.sudhstore.in) and purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address provided during checkout or account creation.
- Payment Information: Processed securely by our payment gateways. We do not store sensitive credit card or net banking details on our servers.
- Usage Data: Information about how you navigate our website, including IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders accurately.
- To send order updates, tracking links, and customer support messages (e.g., via WhatsApp or SMS).
- To improve our website, product offerings, and customer experience.
- To send promotional emails or newsletters (only if you have opted in). You can opt out at any time.
3. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transfers between your browser and our website are encrypted using industry-standard SSL technology.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share necessary information with trusted service providers strictly to fulfill business operations, such as:
- Delivery and courier partners (e.g., to ship your ghee jars safely).
- Payment gateway providers.
- IT and server hosting providers.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.
6. Your Rights
You have the right to access, update, or request the deletion of your personal data. If you wish to exercise these rights, please contact our support team.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.
If you have queries regarding this Privacy Policy or how your data is handled, please contact us at support@sudhstore.in or visit our Contact Page.